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1-800-527-2548
M-F 9-5 CST

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All questions including credit card privacy please contact customer service.



UPS Ground
Zone Chart!

  • UPS has changed its zone chart. Click here to find out how many business days it will take to get from us to you (shipped ground).
  • UPS does not consider Saturday & Sunday as normal shipping days.
  • We are in Dallas, Texas.
  • UPS does NOT deliver to PO Boxes. Saturday Delivery costs extra.


  • USPS
    Priority Mail

  • Priority Mail now delivers packages in an average of 2 to 5 days.
    (This is not guaranteed.)
  • Please note that holiday packages may be delayed due to mail volume at the post office. Please check UPS Expedited Rates (Next Day, 2-Day, & 3-Day) for specific delivery days.
  • Delivery to most addresses in the United States - including PO Boxes and military address
  • Saturday and residential deliveries at no extra cost.
  • Click here for detailed shipping information




    How to Contact Us

    Our Address:

    Cheer Bunny
    1523 Prudential Drive
    Dallas, Tx 75235

    Telephone: 214/634-1283
    Watts Line: 800/527-2548
    Fax: 214/630-3653
    E-mail Us



    How to become a Wholesale Customer

    Click here to fill out our Wholesale Application

    To purchase wholesale at CheerBunny.com, you must be a Member. To become a Member, we need a copy of your tax resale certificate or business license.

    You can fax this to 214/630-3653

    e-mail it

    or photocopy and mail it to:

    Cheer Bunny
    1523 Prudential Drive
    Dallas, TX 75235

    Please include your name, phone number, and e-mail address. Once we receive this, we will confirm you as a wholesale customer to be able to view prices and purchase online. We will then send you an e-mail confirmation.

    Why do we do this?
    To protect our clients, who are reselling to their customers

    If you have any questions or concerns, you can call us at 214/634-1283.

    Privacy


    When you visit www.CheerBunny.com we want you to know that we respect your privacy. Any information that you provide will not be sold to third parties.
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    Personal Information

    We will not share or disclose any personal information except as needed to provide you the service you have expressly requested. We use UPS to ship orders and a payment processing company to accept payment from you.
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    Info-To-Friend

    If you click on "Email This Item to Friend", a one time email will be sent with product information to your friend's email address. We will not store this information except for the sole purpose of sending this one-time email.


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    Cookies

    We may use "cookies" on some pages of our site to help us serve you better each time you return. A cookie is a small element of data that a website can send to your browser, which may then be stored on your system. The data collected from cookies helps us determine how many people visit this site and what pages of the site they view. We use this information to better serve all visitors as we improve our site content and design. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent.


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    Security

    We take steps to make all information received from you online as secure as reasonably possible against unauthorized access and use, including limiting access to such data to only those employees with a business need to know. The sensitive information (such as credit card number) is encrypted with industry standard SSL encryption to protect your information.


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    Privacy Contact

    For privacy inquiries or for any questions on our privacy policies you may contact us by sending email at service@cheerbunny.com


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    Returns

    Should it be necessary to return an item, we will happily refund undamaged items in accordance with the restrictions outlined in this section. All returns are subject to a 20% restocking fee. You must request a Return Merchandise Authorization (RMA) number before shipping the package, within a period of 14 days of receipt of original purchase. The RMA number must be clearly written on the outside of the package or it will not be accepted. A RMA number can be obtained by e-mailing us at service@cheerbunny.com. It is better to insure the package. All merchandise will be inspected and must be free from damage, alterations, or wear. We will not be responsible for lost or packages damaged by the shipping company. You will receive a refund for the full amount of the items excluding the original shipping expenses and excluding a restocking fee. A refund will be credited to the customer's next order. Items that are special order or that have been altered may not be returned.

    Please ship all authorized returns to:

    RMA#__________
    Cheer Bunny
    1523 Prudential Drive
    Dallas, TX 75235
    USA


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    Payment

    We accept Visa, MasterCard, and American Express. Please note that the charges will appear against "CPPI". Our order checkout module is on a secure server to protect your credit card information. Charges will be made when the order is ready to ship. All credit card orders are subject to verification. Please make sure you supply any requested information, and provide us with easy means of getting back to you if need be, so that your order can be processed without unnecessary delays.


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    Shipping

    We offer convenient shipping methods for delivery within the United States, Monday through Friday. We do try to ship orders that come in before 10 a.m. the same day, but that is not guaranteed. All orders placed after 10 a.m. will be processed the next day. Orders are served on a first come, first ship basis provided the items are in stock. UPS Shipping DOES NOT deliver to P.O. Boxes. Saturday delivery is extra. Shipping charges are added to the order after the order is pulled.

    Some deliveries may require signature. We are neither responsible for the failure of the carrier to demand this, nor can we request that they do not. Customers are responsible for facilitating proper delivery by carrier. Shipping & Handling is not refundable on refused or undeliverable shipments.



    Shipping Methods
    CheerBunny.com offers the following shipping options for delivery within the United States.

    Click here for Holiday Shipping & Closures

    United States Postal Service (USPS)

    Priority Mail Service

  • typically arrives in 3 to 6 business days, excluding holidays. In rare instances this service can take up to 14 days to deliver.
  • Please note that holiday packages may be delayed due to mail volume at the post office. Please check UPS Expedited Rates (Next Day, 2-Day, & 3-Day) for specific delivery days.
  • Express Mail Service

  • arrives in 2 days in metro areas and 3 days to outlying areas, includes weekends and holidays. Delivery times may vary for orders placed during the weekend with this service.
  • United Parcel Service (UPS)

    Charges vary by parcel weight and delivery zone.

    UPS Ground

  • arrives within 7 business days, excluding holidays.
  • Delivers Monday through Friday.
  • Available to Alaska or Hawaii addresses.
  • For approximate shipping times, please reference the map below.
  • UPS 3-Day Select

  • arrives by the end of the day of the third business day, excluding holidays.
  • Not available to Alaska or Hawaii addresses.
  • UPS 2nd Day Air

  • Delivery by the end of the second business day, excluding holidays.
  • Some locations in Alaska and Hawaii require additional transit time.
  • UPS Next Day Air

  • Next business day delivery by 10:30 a.m., 12:00 noon, or end of day, depending on destination, excluding holidays
  • Some limitations in Alaska and Hawaii.

  • Delivery Times - Domestic Order



    Orders Placed BEFORE 10 a.m. CST

    Ordered On: Delivered On:
      UPS Next Day Air UPS 2nd Day Air UPS 3 Day Select UPS Ground
    Monday Tuesday Wednesday Thursday See UPS Chart
    Tuesday Wednesday Thursday Friday See UPS Chart
    Wednesday Thursday Friday *Monday See UPS Chart
    Thursday Friday *Monday *Tuesday See UPS Chart
    Friday *Monday *Tuesday *Wednesday See UPS Chart
    *Following Week
    Delivers Monday through Friday. Saturday delivery Extra (Call for this option).


    Orders Placed AFTER 10 a.m. CST

    Ordered On: Delivered On:
      UPS Next Day Air UPS 2nd Day Air UPS 3 Day Select UPS Ground
    Monday Wednesday Thursday Friday Add 1 Day to UPS Chart
    Tuesday Thursday Friday *Monday Add 1 Day to UPS Chart
    Wednesday Friday *Monday *Tuesday Add 1 Day to UPS Chart
    Thursday *Monday *Tuesday *Wednesday Add 1 Day to UPS Chart
    Friday *Tuesday *Wednesday *Thursday Add 1 Day to UPS Chart
    *Following Week
    Delivers Monday through Friday. Saturday delivery Extra (Call for this option).


    UPS Ground Delivery Times



    Use this map to determine the approximate UPS Ground delivery time for your area:



    We offer convenient shipping methods for delivery within the United States. Orders placed after 10 a.m. will be shipped the next business day. During the checkout process, you will have the opportunity to choose between delivery methods and view the actual shipping charge for your order. Orders are served on a first come, first ship basis provided the items are in stock. The Customer will be notified of any delay by email. If you choose UPS Shipping - they DO NOT deliver to P.O. Boxes. Saturday delivery is extra.. For ALL orders we will be validating shipping and billing information. Assuming we have no difficulty validating, orders will be shipped in two to three business days.

    Some deliveries may require signature. We are neither responsible for the failure of the carrier to demand this, nor can we request that they do not. Customers are responsible for facilitating proper delivery by carrier. Shipping & Handling is not refundable on refused or undeliverable shipments.

    International Shipping


    We ship USPS Express Mail International and UPS.

    We do not ship USPS Airmail Parcel Post or Priority Mail International because we cannot track these packages. Any international orders may be subject to import tax, duties and/or brokerage fees. We do not charge for this tax, so the customer will have to take care of it separately. You are responsible for,any customs, duties, taxes, or additional fees your country or the shipping company charges to import these items.

    We are not responsible for any package that is damaged or lost due to another country's customs or postal service. Shipping time is not guaranteed; shipping cost is also not guaranteed. If the item is lost, damaged, or delayed by the shipping service; we are not responsible. No refunds, credits, or replacements will be given by TwoPurplePandas.com


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    Sales Tax

    We charge Texas Sales Tax for orders shipped within Texas.


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    Product Specifications

    Product images featured on this web site may have been altered, reduced or enlarged. These images are intended to represent the general design and appearance of the item. We try our best to show the true colors of our products. Monitor Resolutions and color settings play a major part in how the product colors are displayed. Since most of the products featured on this website are painted by hand, there may be a slight variation in product specifications described on this website and the actual product itself.


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    Custom Pieces and Quantity Discounts

    We offer quantity discounts to wholesale customers only.
    We can create custom pieces. Please send us an e-mail with your inquiry.


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    Prices

    Prices are subject to change without prior notice.



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