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How to Contact Us
Our Address:
Cheer Bunny
1523 Prudential Drive
Dallas, Tx 75235
Telephone: 214/634-1283
Watts Line: 800/527-2548
Fax: 214/630-3653
E-mail Us
How to become a Wholesale Customer
Click here to fill out our Wholesale Application
To purchase wholesale at CheerBunny.com, you must be a Member. To become a Member, we need a copy of
your tax resale certificate or business license.
You can fax this to 214/630-3653
e-mail it
or photocopy and mail it to:
Cheer Bunny
1523 Prudential Drive
Dallas, TX 75235
Please include your name, phone number, and e-mail address.
Once we receive this,
we will confirm you as a wholesale customer to be able to view prices and purchase online. We will
then send you an e-mail confirmation.
Why do we do this?
To protect our clients, who are reselling to their customers
If you have any questions or concerns, you can
call us at 214/634-1283.
Privacy
When you visit www.CheerBunny.com we want you to know that we respect your privacy. Any information that you
provide will not be sold to third parties.
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Personal Information
We will not share or disclose any personal information except as needed to provide you the service you have expressly
requested. We use UPS to ship orders and a payment processing company to accept payment from you.
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Info-To-Friend
If you click on "Email This Item to Friend", a one time email will be sent with product information to your
friend's email address. We will not store this information except for the sole purpose of sending this one-time email.
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Cookies
We may use "cookies" on some pages of our site to help us serve you better each time you return. A cookie is a small
element of data that a website can send to your browser, which may then be stored on your system. The data collected from cookies helps
us determine how many people visit this site and what pages of the site they view. We use this information to better serve all visitors
as we improve our site content and design. Most browsers accept cookies automatically, but can be configured not to accept them or to
indicate when a cookie is being sent.
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Security
We take steps to make all information received from you online as secure as reasonably possible against unauthorized
access and use, including limiting access to such data to only those employees with a business need to know. The sensitive information
(such as credit card number) is encrypted with industry standard SSL encryption to protect your information.
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Privacy Contact
For privacy inquiries or for any questions on our privacy policies you may contact us by sending email at
service@cheerbunny.com
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Returns
Should it be necessary to return an item, we will happily refund undamaged items in accordance with the restrictions
outlined in this section. All returns are subject to a 20% restocking fee. You must request a Return Merchandise Authorization (RMA)
number before shipping the package, within a period of 14 days of receipt of original purchase. The RMA number must be clearly written
on the outside of the package or it will not be accepted. A RMA number can be obtained by e-mailing us at
service@cheerbunny.com.
It is better to insure the package. All merchandise will be inspected and must be free from damage, alterations, or wear. We will not
be responsible for lost or packages damaged by the shipping company. You will receive a refund for the full amount of the items
excluding the original shipping expenses and excluding a restocking fee. A refund will be credited to the customer's next order.
Items that are special order or that have been altered may not be returned.
Please ship all authorized returns to:
RMA#__________
Cheer Bunny
1523 Prudential Drive
Dallas, TX 75235
USA
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Payment
We accept Visa, MasterCard, and American Express. Please note that the charges will appear
against "CPPI". Our order checkout module is on a secure server to protect your credit card information.
Charges will be made when the order is ready to ship. All credit card orders are subject to verification.
Please make sure you supply any requested information, and provide us with easy means of getting back to you
if need be, so that your order can be processed without unnecessary delays.
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Shipping
We offer convenient shipping methods for delivery within the United States, Monday through
Friday. We do try to ship orders that come in before 10 a.m. the same day, but that is not guaranteed. All
orders placed after 10 a.m. will be processed the next day. Orders are served on a first come, first
ship basis provided the items are in stock. UPS Shipping DOES NOT deliver to P.O. Boxes. Saturday
delivery is extra. Shipping charges are added to the order after the order is pulled.
Some deliveries may require signature. We are neither responsible for the failure of the carrier to
demand this, nor can we request that they do not. Customers are responsible for facilitating proper delivery
by carrier. Shipping & Handling is not refundable on refused or undeliverable shipments.
Shipping Methods
CheerBunny.com offers the following shipping options for delivery within the United States.
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United States Postal Service (USPS) Priority Mail Service - typically arrives in 3 to 6 business days, excluding holidays.
In rare instances this service can take up to 14 days to deliver.
- Please note that holiday packages may be delayed due to mail volume at the post office.
Please check UPS Expedited Rates (Next Day, 2-Day, & 3-Day) for specific delivery days.
Express Mail Service
- arrives in 2 days in metro areas and 3 days to outlying areas, includes weekends and holidays.
Delivery times may vary for orders placed during the weekend with this service.
United Parcel Service (UPS) - Charges vary by parcel weight and delivery zone.
UPS Ground
- arrives within 7 business days, excluding holidays.
- Delivers Monday through Friday.
- Available to Alaska or Hawaii addresses.
- For approximate shipping times, please reference the map below.
UPS 3-Day Select
- arrives by the end of the day of the third business day, excluding holidays.
- Not available to Alaska or Hawaii addresses.
UPS 2nd Day Air
- Delivery by the end of the second business day, excluding holidays.
- Some locations in Alaska and Hawaii require additional transit time.
UPS Next Day Air
- Next business day delivery by 10:30 a.m., 12:00 noon, or end of day, depending on destination, excluding holidays
- Some limitations in Alaska and Hawaii.
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Sales Tax
We charge Texas Sales Tax for orders shipped within Texas.
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Product Specifications
Product images featured on this web site may have been altered, reduced or enlarged.
These images are intended to represent the general design and appearance of the item. We try our best to
show the true colors of our products. Monitor Resolutions and color settings play a major part in how the
product colors are displayed. Since most of the products featured on this website are painted by hand, there
may be a slight variation in product specifications described on this website and the actual product itself.
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Custom Pieces and Quantity Discounts
We offer quantity discounts to wholesale customers only.
We can create custom pieces. Please send us an
e-mail with your inquiry.
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Prices
Prices are subject to change without prior notice.
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